Terms & Conditions
Your business is important to us at PipeMarker.com. We guarantee that every effort will be made to ensure your 100% satisfaction with our products, price, and service. Please contact PipeMarker.com via phone, fax, or email with any questions or concerns. We’re always happy to help.
Claims for shortages must be made within 30 days from the date of shipment. Claims made after 30 days will not be considered.
Shipping & Freight
All orders ship F.O.B. Garfield, New Jersey.
United Parcel Service (UPS) and FedEx are the package services used by PipeMarker.com. Expedited methods of freight are also available, such as next day air, and second day air. Please specify the shipping method when ordering, or PipeMarker.com will ship the least expensive method, regardless of delivery time.
PipeMarker.com is not responsible for lost or damaged freight. All packages are insured when they leave PipeMarker.com. If a package is damaged in shipment, you should not accept the package without appropriate documentation of damage. PipeMarker.com will be happy to work with you and the carrier to secure a settlement for damaged freight provided proper documentation has been made on receipt. Failure to document damage will make it impossible to secure an insurance claim on your behalf.
Prices contained on this website are subject to change without notice.
PipeMarker.com reserves the right to change the specifications of its stock products without notice.
PipeMarker.com reserves the right to over- or under-ship custom products by 10% and adjust invoicing accordingly, unless otherwise specified and agreed to in writing.
Printing of Brimar Logo and Part Number on Stock and Custom Products
All PipeMarker.com products have the Brimar logo and part number printed in small print on the front of the product. This is for both reordering purposes for the end user and as a recall mechanism to manage the return of product if necessary.
Custom products can be printed without the Brimar logo and part number if requested at the time of ordering. Stock products can be printed without the Brimar logo at the time of ordering for an additional charge. If an order for stock product is placed on our website with the request for no logo/part number, the customer will be contacted by our sales team to discuss these extra charges. Additionally, any stock product ordered without the Brimar logo/part number will be considered a custom product and therefore NOT RETURNABLE.
PipeMarker.com has a minimum order requirement of $15.00. Orders under that will be subject to a minimum order charge that will increase the order’s subtotal to $15.00.
PipeMarker.com accepts payment by credit card (Visa, Mastercard, American Express, and Discover). PipeMarker.com also accepts Brimar Net30 day terms with approved credit. To get started, fill out the online credit application.
PipeMarker.com collects sales tax where required by law. Sales tax is automatically calculated for orders shipping within the United States during checkout. Learn more by reading our Sales Tax help page.
Sales Tax Exemption
During checkout, you will be given the opportunity to indicate that your order is tax-exempt. If you tell us your order is tax-exempt, you will be responsible for sending us your tax exemption certificate via email (firstname.lastname@example.org) or fax (800-279-6897) after you place your order. We’ll deduct sales tax from your order after verifying your tax exemption certificate.
You must provide your certificate within two business days; failing to do so will cause sales tax to be charged to your payment method.
We are unable to remove sales tax from invoices after your order has shipped.
Learn more by reading our Sales Tax help page.
Once an order is placed, it goes immediately into production. Therefore, we are unable to accommodate order changes or cancellations; erroneously ordered items must be returned after delivery.
- Custom products cannot be returned unless they were defective at the time of sale.
- Return of stock product is subject to a 25% restocking charge.
- Return Authorization number must be obtained prior to return of any product.
- Return Authorization number is obtained by calling or emailing PipeMarker.com.
- Packages returned without authorization have to be refused. No exceptions.
- Returnable products can be returned for either product credit or refund.
- Credit or refund is only available for stock products or defective custom product.
- Credit or refund will only be issued after return and inspection (approximately 1 to 2 weeks).
- All returned products are inspected upon receipt to confirm credit or refund amount.
- Products must be returned within 60 days of sale. No returns after 60 days.
- Products must be in NEW, resealable condition to receive a credit or refund.
- Products damaged in shipment are not covered by warranty.
- If return freight is lost or damaged in shipment, it is not covered by warranty.
- UPS or FedEx call tags are provided only on PipeMarker.com errors or defective products.
Brimar Industries, LLC
64 Outwater Lane
Garfield, NJ 07026
Attn: Customer Service
Toll Free Number
PipeMarker.com sells its products with the intent that they are free of defects in manufacture and workmanship at the time of sale. PipeMarker.com warrants that each of its products will be free of defects in material and workmanship under normal use and service. However, the obligation of PipeMarker.com under this warranty shall be limited to the requirement that it makes good at PipeMarker.com’s place of business any part or parts which are returned to PipeMarker.com within 30 days from the date of delivery to the purchaser. Such return of the product to PipeMarker.com must be made with transportation charges prepaid. PipeMarker.com will then examine the product to determine if the product is in fact defective. The aforesaid warranty is expressly in lieu of all other warranties expressed or implied along with all other obligations or liabilities on the part of PipeMarker.com. PipeMarker.com does not authorize anyone to obligate PipeMarker.com in any way beyond the terms set forth above. PipeMarker.com does not warrant any product which it has been the subject of misuse, negligence, accident, repair, or alteration which, in the judgment of PipeMarker.com, affects the product’s stability or reliability.
THE WARRANTIES PROVIDED BY PIPEMARKER.COM AS REFERRED TO ABOVE SHALL BE THE SOLE AND EXCLUSIVE WARRANTIES. THERE SHALL BE NO OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF PIPEMARKER.COM WITH RESPECT TO PRODUCTS COVERED BY THIS AGREEMENT. IN NO EVENT SHALL THE WARRANTIES OF PIPEMARKER.COM REQUIRE MORE FROM PIPEMARKER.COM THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. PIPEMARKER.COM SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are altered, or modified, without the prior express written consent of PipeMarker.com.
Standards & Sources of Information
Many of the PipeMarker.com products found on this website have been designed to comply with one or more industry standards.
WHEN PIPEMARKER.COM STATES THAT A PRODUCT COMPLIES WITH A PARTICULAR STANDARD, WE ARE CONVEYING OUR GENERAL INTERPRETATION OF THAT STANDARD, RELEVANT TO SIZE OF TEXT, PRODUCT SIZE, COLORS, ETC.
SINCE WE HAVE NO KNOWLEDGE OF YOUR SPECIFIC FACILITY OR REQUIREMENTS, IT’S IMPOSSIBLE FOR PIPEMARKER.COM TO GUARANTEE THAT YOUR USE OF OUR PRODUCTS WILL COMPLY WITH ANY LAW OR STANDARD. THIS SITE IS NOT INTENDED AS A SUBSTITUTE FOR EXPERT ANALYSIS OR PROFESSIONAL CONSULTATION. THE INFORMATION IS ACCURATE TO THE BEST OF OUR KNOWLEDGE BASED ON OUR REVIEW OF THE INDUSTRY. PIPEMARKER.COM MAKES NO GUARANTEE OF INFORMATION ON THIS WEBSITE.
EACH CUSTOMER IS RESPONSIBLE TO ENSURE THAT THE USE OF PIPEMARKER.COM PRODUCTS COMPLY WITH APPLICABLE LAWS AND STANDARDS. PIPEMARKER.COM ASSUMES NO LIABILITY OF INJURY OR DAMAGE AS A RESULT OF USING OUR PRODUCTS. SEE OUR FULL WARRANTY ABOVE.
PipeMarker.com does not sell, trade, or otherwise transfer to outside parties your personally identifiable information to any company or organization without notifying you or asking for your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release specific information about you, your company, or your account to comply with any valid legal process such as search warrant, subpoena, statute, or court order.